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CUCM - UNITY
From Customer to Integration to Day 1


Specializing in Cisco CUCM - Unity and UCCX integrations

We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. I have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.


Our customizable system significantly reduces:

  • Time to obtain needed information from the customer;

  • Time to bring phone devices into CUCM and User accounts into Unity;

  • Errors inherent in manual methods of copy, type and transfer of multiple bat files.

The end results are improved business practices that enabled customers to more quickly participate in the process, reduce errors, reduced personnel needs and reduced costs all while providing improved customer satisfaction


SCG UC Productivity Tools

SCG suite of Unified Communications Tools addresses data gathering to phone device, user updates and voice mail account programming. All team members have a single location to place needed information.

Our suite of tools include:

  • Phone Device Survey (PDS) also referred to as cut sheet.

  • MAC Xfer accurate MAC transfer.

  • Label Tool enable accurate and quicker physical placement of phone devices.

  • CUCM UP enables User ID lookup - no CUCM login required.

  • CM UP Convert used exclusively by SCG - converting from older versions of Call Manager as well as other PBX providers.

  • SCG BAT Tool prepares files for CUCM

* Contact us for legacy phone model support needs


CUCM capabilities include:

  • Working directly with the customer to identify phone setup needs per person

  • Use print routines from Nortel or Avaya to pre load information or other telecom systems to preload PDS


Setup all needed:

  • Phone Button Templates

  • Program all Phone Devices in CUCM

  • From 10 to thousands


This would include:
  • All MGCP and SIP Phone Devices

  • Up to 8 Lines (Potentially more if needed)

  • Side Cars

  • CIPC soft-phones

  • MCID Soft key support for 79xx Phone Devices

Report for Phone Device Placement including

  • Phone Type

  • Side Car

  • MAC

  • Serial Number

  • Room

  • Building

Supply pdf reports identifying device needs and deployment detail of phone devices, VG2xx - EVM, Expansion Modules, Headsets, as well as wall mount (concrete/wood) needs.

Provided in pdf format


Specializing in Cisco CUCM - Unity and UCCX integrations

We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. I have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.

Our customizable system significantly reduces:

  • Time to obtain needed information from the customer;

  • Time to bring phone devices into CUCM and User accounts into Unity;

  • Errors inherent in manual methods of copy, type and transfer of multiple bat files.

The end results are improved business practices that enabled customers to more quickly participate in the process, reduce errors, reduced personnel needs and reduced costs all while providing improved customer satisfaction


Transformation from older CUCM to newer CUCM

We have a solution to enable transforming phone devices from an older CUCM to a newer CUCM version.

  • Call Control can be up converted to the newer Call Control scheme at the same time

  • No need for an extra server

  • No need to migrate and convert


Please reference http://scgconnect.com/CUCM-UNITY for further information and our Linkedin profile for comments regarding one of our more recent projects with the US Federal Courts.

Implementation projects bringing in hundreds or thousands of phone devices will realize the significant benefits of my system. My goal is to work with the customer in a coherent and cooperative manner to help them dramatically improve their business practices by getting the best possible effectiveness from their technology platform.













Our methods simply reduce:
Time of integration
Personnel required
Programming Errors
making Day 1 a lighter day












We are a Service Disabled Veteran Owned Small Business (SDVOSB) certified in NYS and Federal

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