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SCG UC Productivity Tools ©
From Customer to Integration to Day 1


Specializing in Cisco UC CM - CUC and UCCX integrations

We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. We have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.

Our solutions can also be utilized for Mitel, Avaya, Nortel transformation efforts…


Our customizable system significantly reduces:

  • Time to obtain needed information from the customer;

  • Time to bring phone devices into CUCM and User accounts into Unity;

  • Errors inherent in manual methods of copy, type and transfer of multiple bat files.

The end results are improved business practices that enabled customers to more quickly participate in the process, reduce errors, and reduced costs all while providing improved customer satisfaction



SCG UC Productivity Tools ©

SCG suite of Unified Communications Tools addresses data gathering to phone device, user updates and voice mail account programming. All team members have a single location to place needed information.

Our suite of tools include:

  • Phone Device Survey (PDS) with Cut Sheet

  • MAC XFER accurate MAC transfer

  • Label Tool enable accurate and quicker physical placement of phone devices.

  • USER LOOKUP enables User ID lookup - no UCM login required

  • CM UP Convert used exclusively by SCG - converting from older versions of CM as well as other PBX providers

  • UCM BAT file preparation. Single file for phone device programming

  • UCM User Updates to aid in Cisco UCL or UWL licensing needs

  • CUC voicemail account programming with or without email also directly assignable to User Templates

* Contact us for legacy phone model support needs

Reports:
  • Team

  • Site Info

  • Site UC Control Values

  • Device Information

  • PickUp Groups

  • Site MAC Addresses

  • Installation Labels

  • Change Log

* All immediately ready for download as PDF


UC capabilities include:

  • Working directly with the customer to identify phone setup needs per person

  • Use print routines from Nortel or Avaya to pre load information or other telecom systems to preload PDS


Setup all needed:

  • Phone Button Templates

  • Program all Phone Devices in UCM

  • From 10 to thousands in one effort


This would include:
  • All MGCP and SIP Phone Devices

  • Up to 8 Lines (Potentially more if needed)

  • Side Cars

  • CIPC soft-phones

Report for Phone Device Placement including

  • Phone Type

  • Side Car

  • MAC

  • Serial Number

  • Room

  • Building

Supply pdf reports identifying device needs and deployment detail of phone devices, Expansion Modules, Headsets, as well as wall mount (concrete/wood) needs.

Provided in pdf format

Labels in standard Avery format to assist deployment


Specializing in Cisco CM - CUC and UCCX integrations

We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. We have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.

Our customizable system significantly reduces:

  • Time to obtain needed information from the customer

  • Time to bring phone devices into CM and User accounts into CUC

  • Errors inherent in manual methods of copy, type and transfer of multiple bat files

  • Added time for self provisioning modifications after registration

The end results are improved business practices that enabled customers to more quickly participate in the process, reduce errors, reduced costs while providing improved customer satisfaction.


Transformation from older CUCM to newer CM

We have a solution to enable transforming phone devices from an older CUCM to a newer CM version.

  • Call Control can be up converted to the newer Call Control scheme at the same time

  • No need for an extra server

  • No need to migrate and convert


Please reference http://scgconnect.com/UC/uc.html for further information and our Linkedin profile

Implementation projects bringing in hundreds or thousands of phone devices will realize the significant benefits of my system. Our goal is to work with the customer in a coherent and cooperative manner to help them dramatically improve their business practices by getting the best possible effectiveness from their technology platform.













Our methods simply reduce:
Time of integration
Programming Errors
Enabling increased personal customer focus

making Day 1 a lighter day












We are a Service Disabled Veteran Owned Small Business (SDVOSB) certified in NYS and Federal

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