SCG UC Productivity Tools©
PDS™
Best in class professional tools for Cisco UC Professionals
Specializing in Cisco UC UCM - CUC and UCCX integrations
We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. We have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.
Our solutions can also be utilized for Mitel, Avaya, Nortel transformation efforts…
A secure centralized hub to keep you moving at the speed of your business:
Remote access - work safely - maintain productivity;
Project management - one place for all team members;
Simultaneous Updates;
Guided process significantly reduces errors
Remote access
Our product offers you accessibility because it is easily accessed by all team members. This provides peace of mind because you can keep the team updated. No wasted time as our solution guides all users through industry best practices to keep your day one errors low saving you time and money.
Project Management
Work doesn’t have to stop because we are stuck at home. Your team can continue to function no matter where they are located.
Simultaneous Updates
With a click of a button, the system will update keeping everyone informed
Guided process
Keep best practices consistent so you do not have to worry about an increase in mistakes significantly reducing errors that affect day 1
Our customizable system significantly reduces:
Time to obtain needed information from the customer;
Time to bring phone devices into UCM and User accounts into Unity;
Errors inherent in manual methods of copy, type and transfer of multiple bat files.
SCG UC Productivity Tools© PDS™
SCG suite of Unified Communications Tools addresses data gathering needed for phone device, user updates and voice mail account programming. All team members have a single location to place needed information. Team members access their area anytime simultaneously performing their work.
Our suite of tools includes:
Phone Device Survey (PDS©) with Cut Sheet©
MAC XFER accurate MAC transfer to include serial number for asset tracking
Label Tool enable accurate and quicker physical placement of phone devices
UCM BAT file preparation. Single CSV file for phone device programming
UCM User Updates CSV file to aid in Cisco UCL or UWL licensing needs
CUC voicemail account programming with or without email also directly assignable to User Templates. CSV files for VM with email and VM only
USER LOOKUP enables User ID lookup - no UCM login required
CM UP Convert used exclusively by SCG - converting from older versions of CUCM as well as other PBX providers
Preliminary PDS™ data setup. We provide a simple Excel spreadsheet enabling you to gather simple information needed. We do this as as an added service to help your customer begin using the PDS™ immediately.
Team
Site Info - Access Policies, LAN information and mo in Advanced offering
Site UC Control Values
Device Information - Phone Models, PBTs required and more…
PickUp Groups - also includes PUG programming in Advanced offering
Site MAC Addresses - includes serial enabling asset tracking
Installation Labels - using standard Avery 2" x 4" laser or ink jet sheet
Change Log - track progress
UC capabilities include:
Working directly with the customer to identify phone setup needs per person
Use print routines from Nortel or Avaya to pre load information or other telecom systems to preload PDS
Setup all needed:
Phone Button Templates
Program Phone Devices in a single step
From 10 to thousands in one effort
MGCP and SIP Phone Devices
Up to 8 Lines (Potentially more if needed)
Side Cars - fully populated
CIPC soft-phones
SIP clients i.e. BRIA
Report for Phone Device Placement including
Phone Type
Side Car
MAC
Serial Number
Room
Building
Immediately process and access from web:
Provided in pdf format
Labels in standard Avery format to assist deployment
Specializing in Cisco UCM - CUC and UCCX integrations
We provide a customizable system enabling a streamlined approach resulting in significant time saving and reduction of errors and omissions making day 1 a lighter day. We have effectively addressed needs most expressed by Site Administrators, and various personnel such as, Project Managers, Design Engineers, Field Engineers and Programming Engineers - saving time and reducing cost.
Our customizable system significantly reduces:
Time to obtain needed information from the customer
Time to bring phone devices into UCM and User accounts into CUC
Errors inherent in manual methods of copy, type and transfer of multiple bat files
Added time for self provisioning modifications after registration
Transformation from older CUCM to newer CM
We have a solution to enable transforming phone devices from an older CUCM to a newer UCM version.
Legacy UC phone devices can be up converted to the newer UC platform to include Call Control scheme at the same time
No need for an extra server
No need to migrate and convert. This will be a direct programming of these phone devices into the newer system. Don't bring old bad data forward.
Please reference our Linkedin profile
Implementation projects bringing in annually hundreds or thousands of phone devices will realize the significant benefits of SCG UC Productivity Tools© solution.
Our goal was to create a solution that works directly with the customer in a coherent and cooperative manner to help them dramatically improve their business practices by getting the best possible effectiveness from their technology platform. Then the customers efforts will be used to create CSV files for direct programming of phone devices, perform user updates and creating voicemail accounts. After your customer completes data input and you have gone through your final review then within minutes devices are programmed and reports are ready.
Fast simple accurate with programming directly associated to customers data.
Our methods simply reduce:
Time of integration
Programming Errors
Enabling increased personal customer focus
making Day 1 a lighter day
We are a Service Disabled Veteran Owned Small Business (SDVOSB) certified Federal, NYS and Ohio
OHIO: Certification number: VBE17-585